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Strategic Objective
MG04.03 Implement enterprise initiatives that leverage capabilities and tools throughout OPM
Strategic Objective
Progress Update
The IT Infrastructure Improvement Project is proceeding according to plan. OPM contracted the services of two commercial sites to provide hosting of the new OPM Data Center platform, known as Infrastructure as a Service. These sites meet all current best practice standards. Two identical platforms are being built to allow for a highly available and secure system.
As of June 1, 2015, OPM put in place the essential elements of management/compute technologies, storage technologies, and networking technologies for Infrastructure as a Service. Next steps call for the integration of security technologies. This secure and resilient platform will provide the basis for all OPM systems. In September 2015, Infrastructure as a Service achieved Initial Operations Capacity, a major milestone.
The organizational structure is in place to accelerate the planning for analysis, improvement, and migration of OPM applications from the legacy environment to Infrastructure as a Service. Towards this end, an Assessment Arena has been constructed in the legacy environment to mirror the Infrastructure as a Service platform. In this arena, application teams will be able to assess their applications in the new platform and to test their updates.
In the legacy environment, OPM has reduced non-virtualized systems by approximately 25 percent through increased virtualization efforts and the decommissioning of systems no longer needed by the agency. OPM has also bolstered the desktop environment, resulting in a faster, more resilient platform for OPM employees through the implementation of new management tools, upgraded hardware, and more sophisticated security controls. OPM completed the acquisition of the case management platform and implementation services for the core product.
Further, OPM migrated www.opm.gov and all of its subordinate sites supporting the platform consolidation initiative by moving from a hosted environment to an OPM data center. This move resulted in savings while also providing greater security for OPM’s websites and associated data.
OPM acquired new enterprise collaboration and productivity tools, Microsoft SharePoint and Office 365, and dedicated resources to support a 2-year implementation. The primary challenge that OPM experienced with the implementation of the SharePoint rollout was gaining access to the skill sets required for implementation. To mitigate this, OPM brought in a temporary resource to support the implementation.
A second challenge was delays in the acquisition of the case management platform. The platform is required prior to implementing the case management systems for Retirement Services and Federal Investigative Services. The delays resulted from changes in project leads as well as extensive market research that OPM conducted, including “industry days” to give potential responders an overview of the project.
In the fourth quarter of FY 2015, OPM completed the acquisition for the core product of the Enterprise Case Management System and the technical specifications.
